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What You Agree To When You Open an Account

These terms set out the rules between you and myovcasino — what you can do, what we commit to, and how payments via PayPal, Venmo, and Play+ fit into that relationship.

US-eligible states onlyPayPal, Venmo & Play+ coveredAccount age verification requiredState law governs accessTerms updated with notice
myovcasino What You Agree To When You Open an Account
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We take the handling of your account information seriously. Here is what that looks like in practice — what we store, how long we keep it, and what you can ask us to do with it.

Data We Collect

We collect the information you provide at registration — name, address, date of birth, payment method details — and transaction records tied to PayPal, Venmo, or Play+ activity on your account.

Retention Period

Account and transaction records are kept for the period required by applicable state gaming regulations. After that window closes, data is deleted or anonymized per our internal retention schedule.

Account Security

Your account is protected by SSL encryption and a one-time passcode step at login. If you suspect unauthorized access, contact live chat immediately and we will lock the account while we investigate.

Requesting Changes

You have the right to request a copy of your data or ask us to correct inaccurate information. Submit the request via email with your account username and we will respond within the timeframe state law requires.

TERMS CONTACT

How to Reach Us About These Terms

Questions about what these terms mean for your specific account? We have three ways to get you a straight answer. Live chat is the fastest path — it connects you to an agent who can pull up your account details and walk through the clause in question. Email works for anything that needs a written record. For payment-specific disputes involving PayPal, Venmo, or Play+, mention the transaction ID when you reach out so we can locate the event quickly.

Live Chat Open the chat window from any page in your account dashboard. An agent can reference your account history and address terms questions directly.
Email Support Send your question to our support address for a written reply. Include your account username and the section of the terms you need clarified.
Account Help Center Our help center has searchable articles on account rules, payment conditions, and eligibility. Start there for quick answers on common terms questions.

Common Questions About These Terms

These are the questions we hear most often about our account terms. If your question is not here, live chat is the fastest way to get a direct answer.

No. Your deposit method must be registered in your own name. Payments from a third-party PayPal, Venmo, or Play+ account will be flagged and may result in a hold on your balance.

Duplicate accounts violate these terms. Both accounts will be suspended while we review. Any pending withdrawals will be held until the review is complete and a single account is confirmed.

We update these terms when needed and post the revised version with a notice at the top of this page. Continuing to use your account after the effective date means you accept the updated terms.

Contact live chat or email support with your account username and the date range you need. We will pull the records from our system and share them with you in writing.

Access depends on whether online gaming is permitted under your state's law. We only accept accounts from eligible states, and we verify location at the time you register and during each session.

We need a government-issued photo ID and confirmation that your withdrawal method — PayPal, Venmo, or Play+ — matches the name on your account. Upload your documents through the account verification section.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.